Selena Jiang | Product Designer

I design digital experiences

with purpose & curiosity

Currently designing internal logistics products at Carvana

Other things I do
Etsy shop,
Pickleball,
All kinds of DIY,
Freelancing
What do I do
I'm a versatile Product Designer driven by the 'why'
Experiences
Carvana,
FabFitFun,
Los Angeles Times
Familiar Industries
E-commerce,
SaaS/Internal tools,
Social,
News media
Features
Always curious,
Independent thinker,
Team player,
Growth mindset
Testimonial
“Selena is an exceptional product designer known for her user-centered approach, creativity, and collaboration skills. She's invaluable for any role requiring these qualities.”

John Sanchez
Manager at Carvana

Projects

CarGo - Internal Tools App

Case Study Coming Soon

Context

Designing a proprietary app to streamline the logistics workflow for vehicle transporters

Highlight

Stakeholders praised the new designs and flow as a major, more intuitive upgrade over the current third-party app

Details

• 0-1 project | Sole designer | Native (iOS)

Document Upload Experience

Context

Unclear document upload instructions led to a 25% document rejection rate

Highlight

I identified additional issues in our flow and guided the team to a more complete solution

Details

• Increased approved documents by 8.7%

• Full time | Sole designer | Web and Native

Preview Customization Flow

Context

Confusion about subscription customization led to stagnant conversion rates

Highlight

I designed a no-payment trial experience mirroring our customization process

Details

Freelance projects