Selena Jiang | Product Designer

Designs digital experiences

with purpose & curiosity

Other things I do
Etsy shop &
Freelancing
What do I do
I'm a versatile Product Designer driven by the 'why'
Previous Experiences
FabFitFun &
Los Angeles Times
Familiar Industries
E-commerce,
Social,
News media &
SaaS
Features
Always curious,
Independent thinker,
Team player &
Growth mindset
Testimonial
“Selena is an exceptional product designer known for her user-centered approach, creativity, and collaboration skills. She's invaluable for any role requiring these qualities.”

John Sanchez
Manager at Carvana

Projects

Document Upload Experience

Context

Unclear document upload instructions led to a 25% document rejection rate

Highlight

I identified additional issues in our flow and guided the team to a more complete solution

Details

Financing Page

Context

Initial re-design caused de-conversion; our aim was to regain those losses

Highlight

Product didn’t know the reason for de-conversion, so I took the initiative to define the scope

Details

Preview Customization Flow

Context

Confusion about subscription customization led to stagnant conversion rates

Highlight

I designed a no-payment trial experience mirroring our customization process

Details

Freelance projects